What is a computer technician? how to become a (2023)



What is a computer technician? how to become one

Written by Coursera • Updated on

IT technicians install, troubleshoot, and repair hardware and software in a computer system. It is often seen as an entry level position.

What is a computer technician? how to become a (1)

An IT technician provides a wide range of services to support, repair, and maintain the hardware and software of an organization's computer systems. IT technicians may install security features, hardware, and software, troubleshoot, test or assist with implementation, or maintain computer networks and systems. Often viewed as an entry-level position, IT technicians may move into more specialized roles such as system engineers, network administrators, or cloud administrators.

How much do IT technicians earn? IT Technician Salaries

IT techs in the US make onemedian salary of $69,774,according to Glassdoor, as of July 2022. It's an area that's growing: The US Bureau of Labor Statistics (BLS) predicts that computer support specialist jobs will increase by 9 percent between 2020 and 2030 [1].

What other entry-level IT jobs are similar?

IT Technician is one of many titles you might see in a job description for general IT support positions. When looking for a job, look out for similar titles likehelp desk technician,desk support engineer,IT specialist,Helpdesk-Analista, oIT staff. Although the roles may vary slightly, many of the skills and expectations may be similar. For example, working as an IT specialist or help desk analyst may involve more user troubleshooting and less hands-on technical work. However, you are expected to be familiar with basic networking, troubleshooting, and security issues.

(Video) Computer Basics : How to Become a Computer Technician

What is a computer technician? how to become a (2)

How to become an IT technician: 4 tips

Get on your way to becoming an IT technician, or a variety of other entry-level IT positions, by following these four tips.

1. Get certified.

Many professionals start out in IT with an entry-level IT certification. Certification can be a great way to gain experience if you're starting from scratch. It can also be a quick way for employers to determine if you have the necessary skills and knowledge to earn an industry standard certification. This can make you more competitive in the job market.

To earn a certification, you generally must take and pass an exam. Learning for this exam, through coursework or self-study, can give you a structured way to learn the skills you want. Look for credentials that teach you the basics in a variety of IT fields, such as:CompTIA A+. discover someentrance certificationsto start.

2. Develop IT technician skills.

Here are some skills commonly requested in entry-level IT job descriptions and tips on how to acquire them.

  • Debug log:As an entry-level IT professional, you'll probably be asked to fix computers that break in the office. Knowing how to find the root cause of a problem, resolve it, and make sure it doesn't happen again is a process you should be familiar with.

  • Hardware y software:Installing and configuring software and applications on PCs or Macs is a skill often requested in job descriptions. You'll also want to know how to install and configure different types of hardware, such as firewalls, access points, and network switches.

  • Networks:You should know the basics of maintaining and troubleshooting a computer network, e.g. B. TCP/IP protocols and stacks.

Sometimes interviewing skills are important. But what to do if you don't have them yet? Here are some ways you can build your toolkit.

  • Courses:If you have a good idea of ​​the skills you need to acquire, consider taking a course or two. These can target specific abilities, e.g.Networks, that is, more general. There are numerous courses online, but you can also find one at your local community college. Don't forget there are courses that will teach you skills AND prepare you for a certification exam, such asGoogle IT-Support Professional-ZertifikatCourse that prepares you for the CompTIA A+ certification.

What is a computer technician? how to become a (3)

(Video) Computer Technician Career: Is It Right for You?

professional certificate

Google IT Support

This is your path to a career in IT. This program will teach you in-demand skills that will have you up and running in less than 6 months. No degree or experience required.


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1,216,834 already registered

beginner level

Learn more

Average time: 6 month(s)

Learn at your own pace

Skills you will develop:

Debugging, Encryption Algorithms and Techniques, Customer Service, Network Protocols, Cloud Computing, Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), IPv4, Network Model, Powershell , Linux file systems, Command line interface, Directory service, Lightweight Directory Access Protocol (LDAP), data backup, cyber security, wireless security, cryptography, network security

  • Certifications:We have said it before, but it must be repeated. Get a certification like thatCompTIA A+it can give you the skills often required for an entry-level IT job, plus give you a certificate that communicates your competency to employers.

  • Teach yourself:Do you need hands-on experience? If you are in the middle, you can learn a lot. Try building your own computer or find an old one, take it apart and put it back together. You can also use an old computer to experiment with setting up different software programs and get familiar with different operating systems.

  • Internships and Volunteer Opportunities:An internship typically requires less prior experience than a full-time job, and some volunteer organizations may be happy to help if you have some basic IT knowledge. If you are in school, you can contact your career center to ask if there are any opportunities they know of. You can browse sites likevoluntary party,Chegg Praktikum, o local yfederal doctrineopportunity sites.

3. Get to know the room.

Jumping right into the job search can be intimidating. How do you know you're doing it right? The good news is that there are many resources you can turn to. If you need help, try browsing or ask questionsRedditand other online forums. Or find some YouTube channels to see if you can get any useful tips.

(Video) My Path to Becoming a Self-Taught I.T. Support Specialist

Don't forget that your resources extend beyond the Internet. Consider reaching out to family, friends, friends of friends, graduates of your alma mater, or colleagues who may work in IT. By seeing their tips on getting into the field or learning how they got their job, you can blaze your own path to IT.

4. Go back to school.

If you have the time and resources to go back to school, it may be worth getting an associate's or bachelor's degree. Not all IT technician positions require a degree, but having one can certainly position you more competitively. Plus, it could boost your income in the long run: A 2021 study found that college graduates earned an average of $36,000 more in a year than high school graduates [2].

Try to focus your studies on computer science, information technology, or a related discipline. Look for courses that introduce you to the fundamentals of hardware, software, networking, and security. These could have titles like:

  • Cybersecurity Fundamentals

  • Routing and Switching Basics

  • computer hardware and software

  • scale networks

  • Microsoft Server Essentials

A school may also offer professional development services, e.g. B. A career center where you can inquire about student internship opportunities. Your school may also have an alumni network that you can connect with.

Keep reading:Back to school: 7 things to keep in mind

input into IT

Getting a head start as an IT technician, or IT staff, help desk guy, or whatever, can be easy. If you're ready to get started but don't know where to start, take a look at theGoogle IT-Support Professional-Zertifikat. The program provides you with professional skills in less than six months. Also, the first week is free.

What is a computer technician? how to become a (4)

professional certificate

Google IT Support

This is your path to a career in IT. This program will teach you in-demand skills that will have you up and running in less than 6 months. No degree or experience required.

(Video) LIVE: Three things you need to become a computer technician TODAY!


(154,770 reviews)

1,216,834 already registered

beginner level

Learn more

Average time: 6 month(s)

Learn at your own pace

Skills you will develop:

Debugging, Encryption Algorithms and Techniques, Customer Service, Network Protocols, Cloud Computing, Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), IPv4, Network Model, Powershell , Linux file systems, Command line interface, Directory service, Lightweight Directory Access Protocol (LDAP), data backup, cyber security, wireless security, cryptography, network security

1. US Bureau of Labor Statistics."Computer support specialists, https://www.bls.gov/ooh/computer-and-information-technology/computer-support-specialists.htm.” Accessed July 5, 2022.

2. Economy of Liberty Street. "How does a college degree improve employment and income opportunities for graduates?, https://www.aplu.org/our-work/5-archived-projects/college-costs-tuition-and-financial-aid/publicuvalues/employment-earnings.html#:~:text=College%2Deducated% 20worker%20enjoy%20a,is%20a%20high%20school%20diploma". Accessed July 5, 2022.

Written by Coursera • Updated on

This content is provided for informational purposes only. Students are encouraged to undertake additional research to ensure that the courses and other qualifications they seek meet their personal, professional and financial goals.


What is a computer technician? how to become a? ›

To become a computer technician, you'll need a high school diploma or equivalent. However, you'll likely stand out from your competitors by earning an associate's degree in information technology or a bachelor's degree in computer science, engineering, or a related field.

What qualifications do I need to be a computer technician? ›

You'll need:
  • the ability to work well with others.
  • knowledge of computer operating systems, hardware and software.
  • analytical thinking skills.
  • knowledge of engineering science and technology.
  • to be thorough and pay attention to detail.
  • customer service skills.
  • excellent verbal communication skills.

Does computer technician require math? ›

Computer science is a broad field, so if you're looking to get your computer science degree, the kind of math you'll need to know will depend on your specific program and career path. But generally speaking, most degree programs require a basic understanding of calculus, algebra, discrete mathematics, and statistics.

What is the career path of a computer technician? ›

Computer Technician Career Paths

For example, they could start out with a role such as technical support specialist, progress to a title such as systems administrator and then eventually end up with the title information technology manager.

How do I become a successful computer technician? ›

10 tips for getting a job as a computer technician
  1. Get certified. ...
  2. Pursue a formal education. ...
  3. Build a computer. ...
  4. Practice fixing common computer problems. ...
  5. Develop your non-technical skills. ...
  6. Volunteer your skills. ...
  7. Apply for an internship. ...
  8. Update your resume.
Nov 22, 2022

Can you be a computer technician without a degree? ›

To become a computer technician, you'll need a high school diploma or equivalent. However, you'll likely stand out from your competitors by earning an associate's degree in information technology or a bachelor's degree in computer science, engineering, or a related field.

Can you get a computer tech job without a degree? ›

Some employers may require a bachelor's degree for entry-level roles. However, you can still land a high-paying tech job without a degree. Coding bootcamps are just one of the pathways to help you enter the field.

What does computer technician do? ›

A Computer Technician is a professional who is tasked with maintaining computer systems, troubleshooting errors, and repairing the organization's hardware. These professionals use their knowledge in networking and software applications to provide technical support for both employees and customers onsite or remotely.

How hard is computer science? ›

Learning the discipline of Computer Science is a hard and difficult endeavor for most students. However, if you are willing to invest the time and learn serious time management skills, most students can successfully learn the discipline and pursue successful careers in Computer Science fields.

How to break into tech without a computer science degree? ›

15 high-paying tech jobs you can get without a degree
  1. Junior data analyst.
  2. Cyber security analyst.
  3. Technical writer.
  4. Digital marketer.
  5. Web developer.
  6. IT business analyst.
  7. Aerospace technician.
  8. Software applications tester.
Mar 16, 2023

Can you work from home as computer technician? ›

As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties.

What is the highest paying computer technician? ›

High Paying Computer Technician Jobs
  • Senior Computer Specialist. Salary range: $47,500-$83,000 per year. ...
  • Computer Operations Supervisor. Salary range: $45,000-$75,500 per year. ...
  • PC Maintenance Technician. ...
  • Computer Specialist. ...
  • Microcomputer Technician. ...
  • Computer Field Technician. ...
  • Computer Service Technician. ...
  • Computer Clerk.

What state pays computer technicians the most? ›

Highest paying cities for Computer Technicians near United States
  • San Diego, CA. $23.82 per hour. 43 salaries reported.
  • Atlanta, GA. $21.25 per hour. 37 salaries reported.
  • $20.71 per hour. 41 salaries reported.
  • Los Angeles, CA. $20.69 per hour. 57 salaries reported.
  • Charleston, SC. $19.46 per hour. ...
  • Show more nearby cities.

How do I start a career in computers? ›

How to start a career in IT
  1. Research roles and positions.
  2. Create a short list.
  3. Learn to code.
  4. Work on an open-source project.
  5. Enroll in education.
  6. Network with IT professionals.
  7. Freelance for experience.
  8. Be ready to answer technical questions.
Dec 9, 2022

How long does IT take to become a good IT technician? ›

How long does it take to become an IT technician? Completing a relevant associate's degree can take as little as two years and further certification courses can take anything from six months to a year to complete with some more involved options taking longer.

How much do a Computer Technician at Best Buy make? ›

$20. The estimated total pay for a Computer Technician at Best Buy is $20 per hour. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The estimated base pay is $19 per hour.

How can I get started in tech with no experience? ›

How to Get a Tech Job with No Experience
  1. Ask to take on tech-related tasks at your current job or internship. ...
  2. Take online courses. ...
  3. Keep building projects. ...
  4. Build an online portfolio. ...
  5. Look for simple freelance jobs. ...
  6. Identify your transferable skills and highlight them on your resume.
Jan 8, 2019

How can I get a tech job without college? ›

How do you get into tech without a degree?
  1. Map out your transferrable skills. While you might think that the service industry or teaching have nothing to do with the job you want in tech, you'd be surprised to see how many soft skills transfer. ...
  2. Enroll in a tech bootcamp. ...
  3. Build your network.
Jun 15, 2022

Can you work in tech without college? ›

If not having a degree has held you back from pursuing a career in technology, you should know that most tech positions simply require proof that you can do the job, through certifications and prior experience. Hiring managers don't weed out potential job candidates because they don't have undergraduate degrees.

How much can you make coding without a degree? ›

High-Paying Coding Jobs Without a Degree
JobAverage SalaryOutlook
JavaScript Developer$104,56230%
Full Stack Developer$104,06926%
Computer Programmer$93,000-10%
Backend Web Developer$84,48430%
6 more rows
Oct 7, 2022

How do I get into cyber security? ›

Earn a Degree

About 90% of job postings in this field require a bachelor's degree in cybersecurity, computer science or a related field. A traditional degree remains the most popular path to launching a cybersecurity career. You can earn a bachelor's degree in cybersecurity either online or in person.

How can I get into cyber security without a degree? ›

You can get an entry-level cybersecurity job without a degree. Bootcamps, industry certifications, and self-guided education can prepare individuals to pursue roles in the field. However, management or advanced technical roles often require formal academic preparation.

What is another name for a Computer Technician? ›

A computer technician is also known as a PC technician or PC repair technician.

What is an example of Computer Technician? ›

Examples for computer technician include software and hardware expertise, troubleshooting proficiency, and the ability to install and maintain network peripherals. Soft skills are interpersonal skills such as leadership and the ability to effectively communicate. These are helpful in just about every job and industry.

What are the pros and cons of a Computer Technician? ›

So, do not hesitate; contact us today!
  • Pro: Jobs in the IT Industry are Well Paid. ...
  • Con: Jobs in the IT Industry are Stressful. ...
  • Pro: Jobs in IT Provide Great Job Security. ...
  • Con: Other People. ...
  • Pro & Con: Time Management. ...
  • Pro & Con: Constant Learning. ...
  • Takeaway.

What's the hardest degree? ›

What are the hardest degrees in the world? Ranked by Experts
  • Chartered Accountancy.
  • Astrophysics.
  • Quantum Mechanics.
  • Law.
  • Aerospace/ Aeronautical Studies, Engineering.
  • Biomedical Studies, Neurosciences, Biochemistry.
  • Nursing.
  • Dentistry, Medicine.
Dec 16, 2022

How many years does it take to study computer science? ›

Often, when people talk about a computer science degree, they're referring to a bachelor's degree. A bachelor's degree in computer science will typically take around four years to complete if you attend school full-time, as most programs require you to complete 120 to 128 credits.

What kind of math is used in computer science? ›

Binary mathematics is the heart of the computer and an essential math field for computer programming. For all mathematical concepts, the binary number system uses only two digits, 0 and 1. It simplifies the coding process and is essential for low-level instructions used in hardware programming.

Can you learn computer science without going to school? ›

Choose Your Learning Method

There are a lot of ways to learn the skills you need to get a job in computer science. You can read books and resources by yourself, enroll in an online course, or attend an online coding bootcamp. These three options are far cheaper than going to college.

Can I study computer science without knowing anything? ›

Remember: you do not need coding or programming skills out of the gate—these are taught in the computer science courses themselves. You also do not need to be familiar with how a computer works. Computer science isn't exactly easy, but having strong math (and other related skills) can make it a lot less hard.

What is the least you can make with computer science? ›

The US Bureau of Labor Statistics (BLS) reports the median annual salary of computer scientists as $131,490 with a range of $74,210 for the lowest 10 percent of wage earners and $208,000 for the highest 10 percent [2].

What are the qualities of a Computer Technician? ›

These are the traits you should look for in new candidates:
  • Self-Discipline. ...
  • Excellent Problem-Solving Skills. ...
  • Attention to Detail. ...
  • Great Communication Skills. ...
  • Passion for Technology.

Is being a Computer Technician stressful? ›

Computer repair can be one of the only jobs that are low-stress and high-paying. This is not the case for the majority of jobs out there, so finding one that meets your lifestyle is crucial.

What kind of work can I do at home on computer? ›

16 jobs that allow you to work from your home computer
  • Call center representative.
  • Data entry clerk.
  • Tax preparer.
  • Bookkeeper.
  • Transcriber.
  • Photo editor.
  • Technical support representative.
  • Social media manager.
Mar 10, 2023

What is the highest paying job? ›

Highest-Paying Occupations
Physicians, pathologistsEqual to or greater than $208,000 per year
PsychiatristsEqual to or greater than $208,000 per year
RadiologistsEqual to or greater than $208,000 per year
Surgeons, all otherEqual to or greater than $208,000 per year
17 more rows
Apr 4, 2023

What is the highest it paid salary? ›

IoT Solutions Architect

IoT Solution Architects have among the highest paying jobs, and they make it big in the Indian IT services industry. According to AmbitionBox, IoT Solution Architect salary in India ranges between ₹ 12.9 Lakhs to ₹ 34.0 Lakhs with an average annual salary of ₹ 30.5 Lakhs.

What is the highest paid field technician? ›

Service Technician Lead

Is there a demand for computer technicians? ›

Overall employment of computer support specialists is projected to grow 6 percent from 2021 to 2031, about as fast as the average for all occupations. About 75,000 openings for computer support specialists are projected each year, on average, over the decade.

How much does a computer hardware technician earn in the US? ›

Computer Hardware Technician Salary
Annual SalaryMonthly Pay
Top Earners$51,500$4,291
75th Percentile$41,500$3,458
25th Percentile$31,500$2,625

What areas of computer science pay the most? ›

Let's see what they are.
  1. Software Engineer. In this job, you have to create computer programs (software), as well as maintain, audit, and fix them when necessary. ...
  2. Security Engineer. This is a great career path for anyone interested in cyber security. ...
  3. UX Designer. ...
  4. Web Designer. ...
  5. Video Games Developer. ...
  6. System Analyst.
Nov 17, 2022

What is the easiest computer job to get into? ›

Here are 18 tech jobs that are easy to get into:
  • Digital strategist.
  • Digital project manager.
  • Computer programmer.
  • Cybersecurity analyst.
  • Application developer.
  • Network engineer.
  • UX designer.
  • DevOps engineer.
Feb 3, 2023

Can I start computer career at 40? ›

It's Never Too Late to Get Started.

While concerns about ageism are valid, they will not stop time from passing. Making a career change over 40 is absolutely worth it if you have the courage to make it happen.

What is an entry-level computer? ›

There is a huge variety of Windows PCs on the market, and an entry-level PC would have a slower CPU and minimum amount of RAM, storage and screen resolution.

How fast can I get an IT job? ›

How long does it take start-to-finish? Altogether, if you enroll in the Break Into Tech and Job Guarantee program, it can take five months to get hired at an absolute bare minimum, six months to get hired if you're working at a faster pace, and 11 months to get hired if you're working at an average pace.

Is getting a job in tech worth IT? ›

According to the US Bureau of Labor Statistics (BLS), the best tech jobs pay higher than the average median wage of $34,750 and have projected growth rates that are 11% faster than the average US job.

Is IT worth IT to become an IT tech? ›

Yes, working as an IT technician is a good career.

With average salaries ranging from $55,000 to $76,000 per year, technicians have the ability to earn an above-average income while choosing their work environment. The need for IT technicians is growing more rapidly than in other professions.

How much do they pay Best Buy? ›

The average Best Buy salary ranges from approximately $17,164 per year for Customer Service Representative to $97,000 per year for Senior Scientist. Salary information comes from 2,447 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

What is the average price of a computer technician? ›

Computer repair services cost an average of $65 per hour. Most technicians also charge a call-out fee and travel fees if you need them to come to you.

How much do Best Buy jobs pay? ›

How much does Best Buy in the United States pay? Average Best Buy hourly pay ranges from approximately $7.54 per hour for Technical Consultant to $26.04 per hour for Senior Sales Manager. The average Best Buy salary ranges from approximately $14,500 per year for Trainer to $140,000 per year for Partnership Manager.

What is the highest salary for a computer technician? ›

Computer or repair technicians earn an average of $26.57 per hour, monthly salary start from $2,529 and go up to $7,169. The average annual salary is $55,260 and can go up to $86,034 per year.

What do I need for IT support? ›

IT Support Specialist Job Requirements
  • Education. Getting a Bachelor's Degree in Computer Science or a related field of study is typically one of the first requirements for becoming an IT support specialist. ...
  • Professional certification. ...
  • Technical background. ...
  • Customer support and interpersonal skills.

What are the skills expected of an IT specialist? ›

IT Specialist skills and qualifications
  • Working knowledge of relevant operating systems, software and programming.
  • Excellent problem-solving and critical thinking skills.
  • Keen attention to detail.
  • Good organization, time management and prioritization.
  • Efficient troubleshooting abilities.
6 days ago

What does Computer Technician do? ›

A Computer Technician is a professional who is tasked with maintaining computer systems, troubleshooting errors, and repairing the organization's hardware. These professionals use their knowledge in networking and software applications to provide technical support for both employees and customers onsite or remotely.

What is the highest paying IT type job? ›

10 Highest-Paying Tech Jobs
  • Computer and Information Research Scientist. ...
  • Software Developer. ...
  • Computer Network Architect. ...
  • Artificial Intelligence Architect. ...
  • Information Security Analyst. ...
  • Mobile App Developer. ...
  • Data Scientist. ...
  • Full-Stack Web Developer.

Do you need to know coding for tech support? ›

Do I need to know how to code? The answer is a resounding “no.” Tech companies are businesses. They rely on many other departments besides software engineering, and it's common for many of their employees not to be programmers. Below are just a few entry-level jobs you can pursue if tech is your calling.

What can I learn in IT? ›

Essential IT skills
  • Security. Security should be foundational to any IT team. ...
  • Programming. Being able to program will be a must for those who want to develop software, web applications, and websites. ...
  • Systems and networks. ...
  • Data analysis. ...
  • DevOps. ...
  • Cloud computing. ...
  • Machine learning.
Feb 28, 2023

What is level 1 IT support skills? ›

Level 1 support is the first tier of support, usually provided by IT support personnel with the least experience, lower understanding of technical issues, and limited access to company information. The technicians in Level 1: Collect customer requests and data. Attend to customer phone calls.

What is the difference between IT specialist and IT technician? ›

For example, IT Technicians are responsible for installing computers, routers and other devices for company employees. In contrast, IT Specialists assist Technicians in troubleshooting recurring problems that require additional expertise and making repairs to specific types of computer systems or devices.

What are the basic things to learn in computer? ›

Basic computer knowledge is about how computers work and how to use them. This may include typing, learning keyboard commands, powering a computer on and off, knowing how to connect and disconnect the Internet to a computer. It can help you understand different operating systems and application software.

How can I learn tech skills? ›

There are four dependable methods that can help you improve technical skills.
  1. Doing it on your own. The internet has countless tutorials and other reference materials suited for the self-motivated learner. ...
  2. Find a mentor. ...
  3. On-the-job training. ...
  4. Take an online course.
Mar 1, 2023


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