If you're having trouble sending T-Mobile text messages despite having a good connection, you're not alone. Many customers who are on this network have difficulty sending or receiving text messages on T-Mobile. Sometimes text messages are not sent and sometimes you may get a T-Mobile message blocking error. Apart from that, customers have complained that they cannot receive SMS.
This can be quite annoying as not receiving OTP in text messages can lead to payment failures and other disruptions. So it's a good idea to first check if there's something wrong with your end or the device you're using.
- Issue 1. Text messages from T-Mobile are not being sent
- Problem 2. T-Mobile not receiving text messages
- Issue 3. Message blocking from T-Mobile
- Issue 4. T-Mobile does not receive confirmation messages
- Issue 5. T-Mobile does not receive text notifications
- Bonus Tips. How to Recover Lost Text Messages on Android?
Issue 1. Text messages from T-Mobile are not being sent
"Texts often don't go through, even when I have a strong connection."
The most common problem is the unsent T-Mobile message. And while this is understandable for an unstable network, many users have complained about this issue when they have a strong connection on their end.
If you are facing such a problem, take a close look at the following things:
1. Make sure the number was entered correctly
Although this may seem trivial, it is one of the most common causes of this problem. Phones have given us the ability to save contacts while taking away our ability to remember phone numbers. Therefore, an error in the entered number is often overlooked. To check that you entered the number correctly, do the following:
- Open your phone app and go to contacts.
- Search for the contact you want to send the text to, or enter the contact's name in the search bar.
- Tap the contact and confirm the number.
If the number is wrong, tap Edit contact and enter the correct number and tap Save. Try sending a text message and see if that fixes the problem.
2. Check if the number is on your spam or block list
Another possible reason for the T-Mobile no messages problem is that you have added the number to your block list or spam list. If you've already verified that the number is correct, check your blocked contacts list. To do this, follow these steps:
- Open the Phone app and click on the 3 dots next to the search bar.
- Now tap Settings and find Blocked Numbers or Blocked Contacts and tap on it.
- Check whether the number in question is included in this list.
If it's in that list, press the X next to it and confirm sharing on the prompt.
(Video) Real Fix for Android Not Receiving Texts - SMS [SOLVED]
3. Clear app cache and message data
Before this step, make sure to backup all data in the messaging app to avoid any loss. To clear your Messages app cache and data, you can do the following:
- Open the settings menu on your phone from the home screen.
- From the Settings menu, open Apps & notifications.
- Next, the application information screen will open. On this screen you will find the option Storage and Cache. touch it
Perform a Storage Clear and Clear Cache by tapping on the respective options.
4. Force quit the Messages app
You can force quit the Messages app by following the steps below:
- Go to Apps & notifications in the Settings menu.
- Find the messaging app and touch it to open the app info screen.
Click the Force Stop option to force stop the app and delete it from memory.
5. Check your data plan with your operator
If all other methods listed above fail, the final step is to contact T-Mobile and check your data plan. Your data plan may not support text messaging.
Problem 2. T-Mobile not receiving text messages
"In the last few days I've noticed that I can't receive standard text messages at T-Mobile."
T-Mobile not receiving confirmation texts can be even more problematic than not sending texts. This is because it is difficult to even be aware of the problem. Additionally, you cannot use payment methods that involve receiving OTP. Take a look at the following fixes in case you encounter this issue:
1. Remove and insert the SIM card
The most basic and simple solution would be to remove and reinsert the SIM card. If you have newer smartphone models, it probably comes with a needle to eject the SIM card slot. Remember to turn off your phone before removing the SIM card to avoid damaging it.
2. Check your signal bar
The next logical step would be to check the signal strength of the network. The signal strength is usually displayed in the top right corner of the home screen.
3. Delete old messages from your Messages app
Open the messaging app. Touch and hold a thread you want to delete until it is selected. You can touch as many threads as you want to remove. Tap the trash can icon in the top right corner to delete the selected threads.
4. Increase SMS limit
Some phones allow you to increase the limit on the number of messages saved. To do this, follow these steps:
- Go to the messaging app.
- Tap Settings in the 3 dots next to the search bar. Then tap on “Text Limit”.
Now you can increase the maximum value and then tap "Set" to save the changes.
5. Disable iMessage
If you've switched sides by going from an iPhone to an Android, Widows, or Blackberry device, the tech gods may have cursed you by disabling your phone from receiving text messages from an iPhone. To get rid of this, you need to reinsert your SIM card into the previously used iPhone and turn off iMessage and FaceTime to fix this problem.
- After inserting the SIM card, go to the iPhone settings.
Tap iMessage and turn it off.
- From the settings menu, tap Facetime and turn it off.
Issue 3. Message blocking from T-Mobile
Another type of problem that is often reported by T-Mobile users is the T-MobileMessage blocking is active error. T-Mobile message blocking issue can be fixed by enabling Premium SMS. If that fails, you can contact carrier support for help.
1. Enable premium SMS permission
Follow the steps below to enable premium SMS entitlement:
- Open the Settings menu and navigate to Applications.
- Click More and select Show system apps.
- Find the Use SMS Services option and tap on it.
Touch Send premium text message, then select Always allow to send text messages to a short number.
2. Contact operator support.
You can dial 611 from your T-Mobile phone or use the T-Mobile app to call us. Or send a message to your team of experts in the T-Mobile app.
Issue 4. T-Mobile does not receive confirmation messages
"I'm not getting any confirmation messages. My bank requires verification and I never get the SMS I need to use via email. How can I fix this?” There are users who complain that they cannot get the verification code.
1. Disable lock function
The blocking feature may block confirmation messages. With that said, you can call T-Mobile and ask them to turn off the blocking feature on your line.
2. Check your contact block list
Open the Phone app and go to Settings > Blocked Numbers or Blocked Contacts and tap on it. Check whether the number in question is included in this list.
Issue 5. T-Mobile does not receive text notifications
"Recently I noticed that I don't get a notification when I get a new text message. I can go to the SMS app specifically and they show up there as unread.” If your T-Mobile phone isn't receiving text notifications, please follow the solutions below.
1. Make sure message notification is turned on
Check if message notification is enabled. Go to Settings > Apps > Messaging app > Tap on Notifications.
2. Disable Do Not Disturb Mode
If Do Not Disturb is enabled on your device, you won't be able to receive notifications of text messages that arrive on your device.
- Tap Settings > Sound.
Look for Do Not Disturb and change it.
3. Check if the problem occurs in Safe Mode
Boot your Android phone into safe mode and check if the T-Mobile issue still persists. If the problem is not resolved, try uninstalling the recently installed apps.
Bonus Tips. How to Recover Lost Text Messages on Android?
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After installation, launch Tenorshare UltData for Android and connect your phone to PC via USB.
Please follow the screen interface to enable USB debugging on your Android phone.
Once your Android phone is detected, select the file types you want to recover and click Start.
Once the scan is complete, browse the files you want to recover, select them and click on the Recover button to get them back.
Conclusion
Although web-based messaging services like WhatsApp etc. have given priority to regular text messaging, the importance of SMS has not diminished. There are a number of reasons why SMS is still a valid form of communication: payment verification, subscriptions, premium SMS services, etc. to name a few. Hence, it is imperative that all SMS issues are resolved immediately to avoid any inconvenience. If you lost data on Android phone,Tenorshare UltData for AndroidIt must be the best option for you.